Record Management

Your Health Information

If you have received services at the Health Department, you have a medical record that contains your health information. In order access this information, a signed authorization is required from the patient or legal guardian. Information may also be released with a valid court order or subpoena commanding release of medical information. The patient is legally entitled to review their own records and may obtain copies for a fee. Records are retained for ten years after the last date of service.

Hours of Operation

Medical Records Department (423)209-8209
Hours: 8:00 a.m. – 4:00 p.m. Daily

Fees for Copies of Medical Records

$2.00 for the first page and $ 0.75 for each additional page up to a total of 25 pages ($20.00). There is no charge for copies 26 – 40, and any additional pages over 40 are charged at
$ 0.25 per page. If information is released to another health care provider, there is no charge.