Health Department Essential Services during COVID-19

To protect the health of our clients, patients and staff, there are temporary changes to some Health Department services during the COVID-19 pandemic. Individuals coming into the Health Department will be asked if they have an appointment. Visitors will have their temperature taken by the temperature monitors and are required to wear a cloth face covering/mask. If an individual does not have a mask/cloth face covering, one will be provided.

Servicios vigentes del Departamento de Salud


Vital records (includes Birth/Death Certificates and Cremation Permits)
Walk-in service open, call 423-209-8025
For more information and COVID-19 protocol, click HERE

Women, Infant & Children Program (WIC)
WIC services continue to be provided by phone:
Birchwood — 423-209-8220
Dodson Avenue — 423-209-8220
Family Health/Pediatrics (3rd St. location)  423-209-8050
Ooltewah Health Center— 423-713-6177
Sequoyah Health Center— 423-713-6153
WIC Breastfeeding Support: 423-209-8220
For more information, click HERE.

Immunizations / Shot Records
Limited basis, by appointment only at 3rd Street: 423-209-8050
To Request Shot Records, fill out this form.

Transmitted Diseases
Testing and Treatment: 423-209-8250

Tuberculosis (TB) 
Control Activities Only: 423-209-8030

Family Planning
Some services are still being provided, but please call first 423-209-8350

Emergencies only 423-209-8100

Environmental Health Services
Regular Restaurant Inspections, Food-borne Outbreak Response, and Rabies Testing 423-209-8110 

Medical Records

By appointment only, call 423-209-8209

Homeless Healthcare Center
Primary Care, Sick Care, and Dental Emergencies 423-209-5800

Childhood Lead Poisoning Prevention
Pediatric Lead Testing of Suspected Elevated Blood Lead Levels (EBLLs): 423-209-8080.

Pediatric Primary Care

Primary Care Patients at Birchwood and Sequoyah Clinics: Call 423-209-5490.

Community Health Access and Navigation in Tennessee (CHANT)

Taking referrals, no outreach services, delivery of essential items as needed. Call 423-209-8080.

Parents As First Teachers (PAFT)

Home visiting for prenatal and postpartum families focusing on parenting, child development, family health and wellness, school readiness, screenings and referrals for additional needed services: taking referrals, no outreach services, “yard” visits for delivery items only, no group connection meetings. Call 423-209-8298. 

Ryan White
Provides eligibility, social support, and resources to those living with HIV/AIDS in Hamilton County: open with scheduled office visits. Call 423-209-8272.

Community Assistance 
Emergency Assistance Program aims to prevent homeless by providing temporary assistance to Hamilton County residents experiencing a financial crisis: open with scheduled office visits. Call 423-209-8375. 

Infant Mortality Reduction
Pack-and-plays are scheduled for Wednesday pick-ups. Call 423-209-8080.

Baby and Me Tobacco Free
A smoking cessation program created to reduce the use of tobacco products among women during the prenatal and postpartum period: curbside appointments only. Call 423-260-1818.