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Medical Records
Medical Records Department
Hours: 8 a.m. - 4 p.m. Monday-Friday
(423) 209-8209

Medical Records secures and maintains client health records. The goal of Medical Records is to maintain the confidentiality of client health record information and protect an individual's right to privacy in the collection and disclosure of personal information in accordance with federal, state and Health Insurance Portability and Accountability Act (HIPAA) guidelines.

Your Health Information

Every individual that has received services at the Health Department has a medical record containing their health information.  In order access this information, a signed authorization is required from the patient or legal guardian. To print out a copy of the authorization form, click here
Information may also be released with a valid court order or subpoena commanding release of medical information.

The patient is legally entitled to review their own records and may obtain copies for a fee 
(see below).  Records are retained for ten years after the last date of service.

Click here to review the health department's
Notice of Privacy Practices

Fees for Copies of Medical Records

  • The first page is $2.00 and each additional page is $ 0.75 up to a total of 25 pages ($20.00)
  • There is no charge for pages 26 – 40
  • Any additional pages over 40 are charged at  $ 0.25 per page.
  • If information is released to another health care provider, there is no charge.

Click here for Vital Records (Birth and Death Certificates)

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