You should feel well when you come in for your appointment. If you do not, please call and reschedule. Minor illnesses, such as a cold are not a problem, but if you are running a fever, it could be something more serious and we might not be able to give you any vaccines until you are feeling better. Please call and ask to speak to a nurse if you are unsure.

Please plan to be in our clinic 1 to 1 ½ hours to complete your visit.

If you have small children who are not being seen for services here, if possible, please do not bring them to the clinic. Children cannot be left unattended in the waiting room. You will need to bring another adult with you to watch them if you must bring them with you.

Below you will find links to some of the forms you will need to complete prior to seeing a nurse at your first visit. The nurse who calls you prior to your fist visit can tell you which ones apply to you. These forms can be downloaded, printed and completed by you before coming to our clinic to save time if you wish or you may come early to complete them in our clinic. Please arrive 15 minutes early to allow for registration procedure time for that first visit and at least 20 minutes early if you decide to complete all the paperwork after you arrive.

• Patient Registration
• Patient Registration-Spanish
• Permission for Services
• Parental Consent Form
• Parental Consent Form (Spanish)
• Pre-Travel Health Screen
• Financial Responsibility Statement
• Contact Preference Form
• Contact Preference Form (Spanish)

The nurse you see may ask additional questions about your medical history to sure you should to receive any vaccines recommended or required for your specific travel itinerary.

Please bring the following with you:

• Photo identification
• Trip itinerary if you have one
• Vaccine records (if you have any) and ICVP “Yellow Card”, if you have one
• Any of the forms above that you have printed and completed
• Method of payment
• If you park in our parking garage, bring your ticket for validation for free parking.

If you receive any injectable vaccine, you will be asked to remain in the clinic for 15 minutes so you can be observed for any possible reaction. Serious reactions are extremely uncommon. The majority of our patients feel fine when they leave our clinic, however, feel free to bring another adult with you. This person may wait in the waiting room or provide moral support in the exam room as you wish.

We request full payment at the time of your visit for those services received. We accept cash, Visa, MasterCard, Discover, American Express credit and debit cards. We can take Health Savings Account (HSA’s) cards as long as they have a Visa or MasterCard logo. There is a $2.00 fee for each credit card transaction up to $83.30. After that, the fee is 2.39% of the charge. The fee for debit cards is $2.00 per transaction no matter what amount. There is no fee associated with cash or check payments. Please Note: Some flexible medical spending account credit/debit cards will not recognize us as a medical provider. They designate our agency as “government” and will not process any charges for our services. In these situations, you will have to try another card or pay by check/cash. You can then submit the receipt from us to your flexible medical spending account vendor for reimbursement.

If you begin a series of shots, such as Hepatitis A (2 shots over 6 months) or Hepatitis B (3 shots over 6 months), you will be charged only for what you get in each visit – you cannot pay for the entire series in the first visit.

Business clients are welcome to call us regarding other arrangements for payment when multiple employees may need immunizations, particularly on a recurring basis.

Remember to get a copy of your vaccine record before you leave.

Will I be able to drive myself home or should I bring someone with me to the clinic?
You should be fine to drive, but may certainly bring another adult if you have any concerns.

If I need several vaccines for my travel, can they all be given at the same visit?
Yes, they are frequently given together, however, if you prefer and have enough time before you travel to develop sufficient antibodies, they may be spaced out – you can discuss this with the nurse.

What if I have no records of vaccines?
We recommend trying your parents or healthcare provider. You may also try your previous college or high school to see if they still have any records. If you graduated from high school in Hamilton County, you may call the Hamilton County Department of Student Records Office at 423-209-5473 to request a search. Military service generally implies vaccines, so you might try your local VA clinic to see if records can be located. If no records can be found, vaccines can safely be repeated as necessary.

Should I expect to feel sick for a few days after receiving shots?
Not necessarily, in fact most people feel fine, even if they have a bit of arm soreness. It is acceptable to take something for soreness or fever – usually Tylenol or ibuprofen can be helpful.

What do vaccines cost?
The prices vary greatly. Please ask for specific costs when calling the clinic. We are happy to provide you with as much information about cost as we can. Generally, public health departments are less expensive than other providers.

What if I am traveling in the next few days – should I even bother with getting vaccines?
The best thing to do is to call the clinic and speak to a Travel Nurse to help you decide whether your trip is of a duration and to a destination that indicates the need for vaccines.

From Downtown Chattanooga: Exit US 27 northbound or southbound at Fourth St. Continue east on Fourth St. As the road curves after crossing Georgia Ave., keep to the right and road becomes Third St. After passing Chattanooga School for Arts and Sciences (CSAS) and the Chattanooga-Hamilton County Health Department (CHCHD) on the left, turn left at the next traffic light onto Hampton St. (runs between Health Dept. and Erlanger Medical Center). Look for parking garage ahead on the left. Turn in where a blue awning covers the entrance - across the street from the Adult Emergency Department at Erlanger Medical Center.

Parking: You should park in the garage that we share with Erlanger Medical Center. It is the closest parking to the Health Department and it's free with validation. Take a ticket from the machine and bring it with you to the clinic for validation. Follow signs in the garage to “Health Department.” The Immunizations/International Travel Clinic is located in the East building on the first floor (Room 109) at the end of the hall to the right of the “Birth & Death Certificates” office.