Monday, Wednesday-Friday: 8 AM - 4 PM
Tuesday: 8 AM - 5 PM
(*Please note, these are not the hours for Birth/Death Certificates)
Phone: (423) 209-8209
Fax: (423) 209-8210
The Medical Records Department keeps medical records on file until they reach limits of retention under Tennessee State Law. Medical Records of adult patients are kept for ten years following the last year health care services were delivered. Medical records of minors are kept until the individual is 19 years old and it has been ten years since the delivery of health care services. The Medical Records Department maintains the confidentiality of medical records and protects each individual's right to privacy in accordance with State of Tennessee law and HIPAA (Health Insurance Portability and Accountability) regulations.
Your Health Information
Click here to review the Health Department's Notice of Privacy Practices (En Español PDF).
Fees for Copies of Medical Records
Tennessee State law allows for the release of immunization records to certain other agencies and facilities without a written authorization. There is no charge for a printout of vaccines and the dates they were administered.
Click Here for Vital Records (Birth and Death Certificates)